Commercial Plumbing
LASSO finds hotels, apartments and senior living buildings near your reps, reads their reviews for plumbing complaints, and runs the visits and follow-ups that turn a service call into a maintenance agreement.
Sample screen. Names and numbers are made up.
What gets in the way
Property managers hear from plumbing companies all the time, and most of the pitches sound the same. A rep who can point to the hot water complaints in recent reviews gets a real conversation.
With LASSOLASSO reads the reviews for hot water, leak and drain complaints and quotes them, so the pitch starts with their building.
Your crew fixes the burst pipe at night, and the building forgets your name by Friday. Nobody follows up to offer drain jetting, water heater service or a backflow testing schedule.
With LASSOAfter the emergency call, a voice note sets the follow-up to offer a service schedule, and it comes up on Today when it is due.
Water heater replacements and repipe bids get tracked in spreadsheets and text threads. When a rep leaves, the relationships leave too.
With LASSODeals, contacts and every touch live on the account, so the history is in your company's LASSO, not on a rep's phone.
The buildings you call on
Who decides: General manager and chief engineer
Hot water and drain problems in guest rooms go straight into reviews, and a hotel cannot wait days for a fix.
Who decides: Property manager or maintenance supervisor
Water heaters, leaks and clogged drains drive a steady stream of work orders across hundreds of units.
Who decides: Executive director and maintenance director
Residents need safe hot water every day, and a leak in a resident room is an urgent problem.
Who decides: Facilities manager or practice administrator
Clinics, surgery centers and dialysis centers use a lot of water and cannot run with fixtures down.
Who decides: Owner, general manager or a regional facilities manager
Grease traps, floor drains and water heaters need regular service, and a backed up kitchen drain can close the doors for a day.
Who decides: Facilities director or business manager
Restrooms, kitchens and older piping take a beating every school day, and summer is when the bigger jobs get scheduled.
What LASSO reads for you
Every reason LASSO gives is labeled measured or a sign, so your rep knows what to say at the door and what to ask about.
A day in the field
A sample day for commercial plumbing reps. Every step is in the app today.
The next best action is an overdue follow-up with an apartment manager who wanted a water heater quote, so the rep calls from the call list first. Then the rep builds a stop list from Find, and Optimize orders it by distance and business hours.
At Maple Grove Senior Living the maintenance director is out, so the rep taps Not in and leaves a QR card. That afternoon the director scans it, picks a time from the rep's open slots, and the rep gets a push.
After walking a hotel's mechanical room with the chief engineer, the rep records a voice note about the water heaters. LASSO drafts a maintenance agreement deal, adds the engineer as a contact and sets a follow-up, and the rep checks each row before saving.
Why teams pick LASSO
Pins and routes are the easy part. The work is knowing which buildings to visit, what to say there, and what happens after the door.
You import a list or drop pins by hand.
LASSO finds the buildings near your reps and scores every one, with the reasons.
An address and a pin color.
Review complaints quoted with the date, plus size, operator and job postings, each marked measured or a sign.
Notes typed later, if anyone remembers.
One tap for the outcome. One voice note drafts the note, the deal, the follow-up and the next stop.
Stops in the order someone added them.
Ordered by distance from the rep, kept inside business hours, closing-soon stops first.
Calls around to find out who went where.
Team Live and day trails for reps who share, plus a weekly scoreboard.
Every industry at once.
Commercial trades that sell to buildings, built alongside a mechanical, electrical and plumbing contractor.
Yes. LASSO's building scoring was built alongside a commercial mechanical, electrical and plumbing contractor that sells preventative maintenance contracts, so hot water, leak, drain and sewer complaints, building size and operators with several buildings are already part of what it scores. The field app (stop lists, door outcomes, voice notes, business cards, QR leave-behinds, canvassing pins, territories and the call list) works the same for every trade.
A rep picks an area, a radius and building types such as hotels, apartments or senior living. LASSO pulls the Google listings, skips places your company already has, reads each building's website for size and renovation words, and checks the top results' last 30 reviews for complaints about hot water, leaks, drains and toilets. Free public lists are loaded for your states when we set up your company.
LASSO keeps accounts, contacts, deals, follow-ups and activity on its own, so a team without a CRM can run on it. If you use Salesforce, sync is an optional add-on, set up and tested with your Salesforce admin during onboarding: accounts, contacts and opportunities sync both ways, and leads and activity go to Salesforce.
Yes. LASSO runs in the browser on any phone or computer and installs to the home screen like an app. Android and iPhone apps are in testing.
Per selling rep, per month: seats start at $89, and Hunter seats, which add the lead finder, start at $159. Managers who don't sell are free, one for every five reps, and the pricing page lists the company base, optional add-ons and lead lookups.
Only for reps who turn location sharing on. It's off by default, each rep picks their hours, a banner shows while it's on, and nothing is recorded when it's off. Location points are kept 90 days, then deleted.
Keep going
Request a demo
Tell us where you sell and what you sell, and the walk-through uses buildings near you instead of a canned list. A person replies. No card, no contract to see it.
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