:root{--navy:#021E42;--blue:#1457A5;--blue-2:#2E6FC0;--gray:#636569;--line:#E3E5E8;--bg:#F3F4F6;--card:#fff;
--green:#1E7A4C;--green-bg:#E6F4EC;--amber:#A15C07;--amber-bg:#FDF1DE;--red:#B42318;--red-bg:#FDECEA;--pm:#6B3FA0;--pm-bg:#F1EAF9;--proj:#1457A5;--proj-bg:#E7EFF9;
--r:12px;--shadow:0 1px 2px rgba(2,30,66,.06),0 2px 8px rgba(2,30,66,.05);--safe-b:env(safe-area-inset-bottom,0px)}
*{box-sizing:border-box}[hidden]{display:none!important}
html,body{margin:0;overflow-x:clip}
body{font-family:Montserrat,system-ui,sans-serif;background:var(--bg);color:var(--navy);-webkit-font-smoothing:antialiased;font-size:14px;-webkit-text-size-adjust:100%}
button,input,select,textarea{font:inherit;color:inherit}
button{cursor:pointer;border:0;background:none;padding:0}
a{color:var(--blue);text-decoration:none}
svg{flex:none}
.muted{color:var(--gray)}
.boot{min-height:100vh;display:grid;place-items:center;background:var(--navy);color:#fff;letter-spacing:.18em;font-size:1.4rem}
.signin{min-height:100vh;display:grid;place-items:center;padding:16px;background:linear-gradient(160deg,var(--navy),#0B3A73)}
.signin-card{background:#fff;border-radius:16px;padding:28px 22px;max-width:380px;width:100%;text-align:center;box-shadow:0 20px 60px rgba(0,0,0,.25)}
.signin-card h1{margin:12px 0 6px;font-size:1.3rem}
.signin-card p{margin:0 0 12px;line-height:1.55}
.wordmark{letter-spacing:.2em;font-size:1.4rem;font-weight:800}

.shell{display:grid;grid-template-columns:240px minmax(0,1fr);min-height:100vh}
.side{background:var(--navy);color:#fff;padding:20px 14px;display:flex;flex-direction:column;gap:4px;position:sticky;top:0;height:100vh;overflow-y:auto}
.logo{padding:4px 10px 18px}.logo b{font-size:1.25rem;letter-spacing:.16em;font-weight:800;display:block}.logo small{font-size:.72rem;opacity:.7}
.nav{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;font-weight:600;font-size:.88rem;color:#C9D4E4;width:100%;text-align:left}
.nav:hover{background:rgba(255,255,255,.06);color:#fff}.nav.on{background:var(--blue);color:#fff}
.nav .n{margin-left:auto;background:rgba(255,255,255,.18);border-radius:999px;font-size:.68rem;padding:2px 8px}
.side .foot{margin-top:auto;font-size:.72rem;opacity:.8;padding:10px 12px;line-height:1.7}
.dotok,.dotwait{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:6px;background:#4ADE80}.dotwait{background:#FBBF24}
.main{min-width:0;display:flex;flex-direction:column}
.topbar{display:flex;align-items:center;gap:12px;padding:12px 24px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:5}
.topbar h1{font-size:1.1rem;margin:0;font-weight:700;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}
.search{flex:1;max-width:420px;margin-left:auto;display:flex;align-items:center;gap:8px;background:var(--bg);border-radius:10px;padding:0 12px;color:var(--gray)}
.search input{border:0;background:transparent;outline:0;padding:10px 0;width:100%;font-size:.88rem;color:var(--navy)}
.icon-btn{width:38px;height:38px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:var(--bg);flex:none}
.avatar{width:36px;height:36px;border-radius:50%;background:var(--blue);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.8rem;flex:none}
.content{padding:22px 24px 48px;width:100%;max-width:1400px}

.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;font-weight:700;font-size:.82rem;padding:9px 14px;border-radius:9px;background:var(--blue);color:#fff;white-space:nowrap;min-height:38px}
.btn.ghost{background:#fff;color:var(--blue);box-shadow:inset 0 0 0 1.5px var(--blue)}
.btn.soft{background:#EEF2F8;color:var(--navy)}
.btn.danger{background:var(--red-bg);color:var(--red)}
.btn.full{width:100%;min-height:48px;font-size:.92rem}
.btn:disabled{opacity:.55;cursor:default}
.btns{display:flex;gap:8px;flex-wrap:wrap}

.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(4,minmax(0,1fr))}.g3{grid-template-columns:repeat(3,minmax(0,1fr))}.g2{grid-template-columns:repeat(2,minmax(0,1fr))}
.g-main{grid-template-columns:minmax(0,1.6fr) minmax(0,1fr)}
.card{background:var(--card);border-radius:var(--r);box-shadow:var(--shadow);padding:16px;min-width:0}
.card h3{margin:0 0 10px;font-size:.76rem;letter-spacing:.08em;text-transform:uppercase;color:var(--gray);font-weight:700;display:flex;justify-content:space-between;align-items:center;gap:8px}
.card h3 a,.card h3 button{letter-spacing:0;text-transform:none;font-size:.8rem;color:var(--blue);font-weight:600}
.kpi span{font-size:.76rem;color:var(--gray);font-weight:600}.kpi b{display:block;font-size:1.6rem;font-weight:800;margin-top:4px}.kpi small{display:block;font-size:.72rem;margin-top:3px;color:var(--gray);font-weight:600}
.hello{margin-bottom:16px}.hello h2{margin:0;font-size:1.4rem}.hello p{margin:4px 0 0;color:var(--gray)}
.r{display:flex;align-items:center;gap:12px;padding:11px 0;border-top:1px solid var(--line);min-width:0;width:100%;text-align:left}
.r:first-child{border-top:0;padding-top:0}.r:last-child{padding-bottom:0}
.r .m{flex:1;min-width:0}.r .m b{display:block;font-size:.88rem;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.r .m small{display:block;font-size:.76rem;color:var(--gray);margin-top:2px;overflow:hidden;text-overflow:ellipsis}
.r .e{text-align:right;flex:none;font-size:.8rem}.r .e small{display:block;color:var(--gray);font-size:.7rem}
.list .r{padding:12px 14px}.list .r:first-child{padding-top:12px}.list .r:last-child{padding-bottom:12px}
.list{padding:0;overflow:hidden}
button.r:hover{background:#F8FAFC}
.ic{width:34px;height:34px;border-radius:9px;display:flex;align-items:center;justify-content:center;flex:none}
.ic.b{background:var(--proj-bg);color:var(--blue)}.ic.g{background:var(--green-bg);color:var(--green)}.ic.a{background:var(--amber-bg);color:var(--amber)}.ic.rd{background:var(--red-bg);color:var(--red)}.ic.p{background:var(--pm-bg);color:var(--pm)}
.pill{display:inline-flex;align-items:center;font-size:.66rem;font-weight:700;padding:3px 8px;border-radius:999px;white-space:nowrap}
.pill.proj{background:var(--proj-bg);color:var(--proj)}.pill.pm{background:var(--pm-bg);color:var(--pm)}.pill.g{background:var(--green-bg);color:var(--green)}.pill.a{background:var(--amber-bg);color:var(--amber)}.pill.rd{background:var(--red-bg);color:var(--red)}.pill.n{background:#EEF0F3;color:var(--gray)}
.tags{display:flex;gap:6px;flex-wrap:wrap;margin-top:6px}
.quiet{color:var(--red);font-weight:700}
.empty{text-align:center;padding:26px 12px;color:var(--gray);line-height:1.55}
.empty b{display:block;color:var(--navy);font-size:.98rem;margin-bottom:4px}
.empty .btns{justify-content:center;margin-top:12px}
.chips{display:flex;gap:8px;overflow-x:auto;scrollbar-width:none;margin-bottom:12px}.chips::-webkit-scrollbar{display:none}
.chip{flex:none;font-size:.8rem;font-weight:600;padding:8px 13px;border-radius:999px;background:#fff;box-shadow:var(--shadow);white-space:nowrap}
.chip.on{background:var(--navy);color:#fff}
.toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:12px}.toolbar .chips{margin:0}.toolbar .sp{margin-left:auto;display:flex;gap:8px;flex-wrap:wrap}
.seg{display:inline-grid;grid-auto-flow:column;background:#E4E8EE;border-radius:10px;padding:3px}
.seg button{padding:7px 14px;border-radius:8px;font-size:.8rem;font-weight:600;color:var(--gray)}.seg button.on{background:#fff;color:var(--navy);box-shadow:var(--shadow)}
.star{color:#C9A227}.star-off{color:#C3C8D0}
.time{background:var(--navy);color:#fff;border-radius:9px;padding:6px 8px;text-align:center;min-width:58px;font-weight:700;font-size:.85rem;line-height:1.15;flex:none}.time small{display:block;font-size:.62rem;opacity:.75}

.acct-h{display:flex;gap:14px;align-items:flex-start;justify-content:space-between;flex-wrap:wrap}
.acct-h h2{margin:0;font-size:1.35rem;display:flex;gap:8px;align-items:center}
.vals{display:flex;gap:26px;margin-top:12px;flex-wrap:wrap}.vals div span{font-size:.68rem;font-weight:700;color:var(--gray);display:block}.vals div b{font-size:1.15rem}
.actions{display:flex;gap:8px;flex-wrap:wrap}
.qa{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:6px;margin-top:14px}
.qa button,.qa a{display:flex;flex-direction:column;align-items:center;gap:5px;font-size:.66rem;font-weight:600;color:var(--navy);padding:9px 2px;border-radius:10px;background:#F4F6F9;text-align:center}
.tl{position:relative;padding-left:22px}.tl:before{content:"";position:absolute;left:7px;top:6px;bottom:6px;width:2px;background:var(--line)}
.ev{position:relative;padding:0 0 14px}.ev:before{content:"";position:absolute;left:-19px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--blue);box-shadow:0 0 0 3px #fff}
.ev b{font-size:.84rem;display:block}.ev small{font-size:.76rem;color:var(--gray);display:block;margin-top:2px;line-height:1.45;white-space:pre-line}

.kanban{display:grid;grid-template-columns:repeat(5,minmax(220px,1fr));gap:12px;overflow-x:auto;padding-bottom:8px}
.col{background:#E9ECF1;border-radius:var(--r);padding:12px;min-width:0}
.col h4{margin:0 0 2px;font-size:.84rem;display:flex;justify-content:space-between}.col .sum{font-size:.74rem;color:var(--gray);font-weight:600;margin-bottom:10px}
.deal{background:#fff;border-radius:10px;padding:12px;box-shadow:var(--shadow);margin-bottom:8px}
.deal b{display:block;font-size:.84rem;margin-bottom:2px}.deal small{display:block;font-size:.74rem;color:var(--gray)}
.deal .ft{display:flex;justify-content:space-between;align-items:center;margin-top:8px;font-size:.8rem;font-weight:700;gap:6px}
.deal.stale{box-shadow:inset 3px 0 0 var(--red),var(--shadow)}
.deal select{margin-top:8px;width:100%;font-size:.76rem;padding:6px 8px;border:1px solid var(--line);border-radius:8px;background:#fff}

.field{margin-bottom:12px;min-width:0}
.field label{display:block;font-size:.72rem;font-weight:700;color:var(--gray);margin-bottom:5px;letter-spacing:.02em}
.field label i{font-style:normal;color:var(--red)}
.field input,.field select,.field textarea{width:100%;font-size:16px;padding:11px 12px;border:1.5px solid var(--line);border-radius:10px;background:#fff;min-width:0}
.field input:focus,.field select:focus,.field textarea:focus{outline:0;border-color:var(--blue);box-shadow:0 0 0 3px rgba(20,87,165,.15)}
.field textarea{min-height:88px;resize:vertical}
.field .hint{font-size:.72rem;color:var(--gray);margin-top:4px}
.field.need input,.field.need select{border-color:var(--amber);background:var(--amber-bg)}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.form-err{color:var(--red);font-size:.84rem;margin:4px 0 10px;min-height:1em}
.days{display:flex;gap:6px;flex-wrap:wrap}
.days button{width:38px;height:38px;border-radius:50%;font-size:.76rem;font-weight:700;background:#EEF0F3;color:var(--gray)}.days button.on{background:var(--blue);color:#fff}
.kv{display:flex;justify-content:space-between;padding:11px 0;border-top:1px solid var(--line);font-size:.86rem;gap:10px}.kv:first-child{border-top:0}.kv span{color:var(--gray)}

.scan-hero{display:grid;gap:12px;grid-template-columns:repeat(2,minmax(0,1fr))}
.scan-btn{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;padding:28px 14px;border-radius:14px;background:#fff;box-shadow:var(--shadow);text-align:center;font-weight:700;cursor:pointer;min-height:150px}
.scan-btn.primary{background:var(--blue);color:#fff}
.scan-btn small{font-weight:500;font-size:.76rem;opacity:.8}
.scan-btn input{display:none}
.review{border:1.5px solid var(--line)}
.review .thumb{width:100%;max-height:180px;object-fit:contain;border-radius:8px;background:#F4F6F9;margin-bottom:10px}
.match{display:flex;gap:10px;align-items:flex-start;border-radius:10px;padding:11px;margin-bottom:12px;font-size:.84rem;line-height:1.45}
.match.ok{background:var(--green-bg)}.match.warn{background:var(--amber-bg)}
.opt{display:flex;gap:10px;align-items:flex-start;padding:10px;border:1.5px solid var(--line);border-radius:10px;margin-bottom:8px;cursor:pointer}
.opt input{margin-top:3px}.opt.on{border-color:var(--blue);background:#F4F8FD}
.opt b{display:block;font-size:.86rem}.opt small{color:var(--gray);font-size:.76rem}
.spinner{width:22px;height:22px;border:3px solid #D5DEEA;border-top-color:var(--blue);border-radius:50%;animation:spin .8s linear infinite;display:inline-block}
@keyframes spin{to{transform:rotate(360deg)}}
.qrcell{display:flex;gap:14px;align-items:center}
.qrcell img{width:92px;height:92px;border-radius:8px;box-shadow:inset 0 0 0 1px var(--line);background:#fff;flex:none}

.sheet-wrap{position:fixed;inset:0;background:rgba(2,30,66,.45);z-index:40;display:flex;align-items:center;justify-content:center;padding:16px}
.sheet{background:#fff;border-radius:16px;width:100%;max-width:520px;max-height:calc(100vh - 32px);overflow-y:auto;padding:0 18px 18px}
.sheet-h{display:flex;justify-content:space-between;align-items:center;position:sticky;top:0;background:#fff;padding:16px 0 12px;z-index:1}
.sheet-h b{font-size:1.02rem}
.toast{position:fixed;left:50%;bottom:24px;transform:translate(-50%,20px);background:var(--navy);color:#fff;border-radius:10px;padding:12px 16px;font-size:.85rem;font-weight:600;opacity:0;pointer-events:none;transition:.25s;z-index:50;max-width:calc(100vw - 32px);text-align:center}
.toast.on{opacity:1;transform:translate(-50%,0)}
.tabbar{display:none}
.more-list .r{padding:14px}

@media (max-width:1200px){.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.g-main{grid-template-columns:minmax(0,1fr)}}
@media (max-width:1000px){.g3{grid-template-columns:minmax(0,1fr)}}
@media (max-width:900px){
  .shell{grid-template-columns:minmax(0,1fr)}
  .side{display:none}
  .topbar{padding:10px 14px;padding-top:calc(10px + env(safe-area-inset-top,0px))}
  .content{padding:14px 14px calc(100px + var(--safe-b))}
  .search{display:none}
  .topbar h1{flex:1}
  #addbtn span{display:none}
  #addbtn{padding:9px 10px}
  .g2{grid-template-columns:minmax(0,1fr)}
  .kanban{grid-template-columns:minmax(0,1fr);overflow:visible}
  .qa{grid-template-columns:repeat(4,minmax(0,1fr))}
  .tabbar{position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);display:grid;grid-template-columns:repeat(5,1fr);align-items:end;padding:6px 4px calc(8px + var(--safe-b));z-index:20}
  .tab{display:flex;flex-direction:column;align-items:center;gap:3px;font-size:.62rem;font-weight:600;color:#8A9099;padding:4px 0}
  .tab.on{color:var(--blue)}
  .tab.fab{position:relative;top:-12px}
  .tab.fab span.f{width:56px;height:56px;border-radius:50%;background:var(--blue);color:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 6px 16px rgba(20,87,165,.45)}
  .sheet-wrap{align-items:flex-end;padding:0}
  .sheet{border-radius:16px 16px 0 0;max-height:92vh;padding-bottom:calc(18px + var(--safe-b))}
  .toast{bottom:calc(92px + var(--safe-b))}
  .hide-sm{display:none}
}
@media (max-width:560px){.lead-acts .btn{min-height:34px;padding:6px 10px}.r:has(.lead-acts){flex-wrap:wrap}.r:has(.lead-acts) .lead-acts{width:100%;justify-content:flex-start}.g4{grid-template-columns:repeat(2,minmax(0,1fr))}.kpi b{font-size:1.3rem}.scan-hero{grid-template-columns:minmax(0,1fr)}.row2{grid-template-columns:minmax(0,1fr)}}

/* follow-ups */
.fu .tick{width:26px;height:26px;border-radius:50%;box-shadow:inset 0 0 0 2px #C9D1DC;color:transparent;display:flex;align-items:center;justify-content:center;flex:none}
.fu .tick:hover{box-shadow:inset 0 0 0 2px var(--blue);color:var(--blue)}
.fu .tick.on{background:var(--green);box-shadow:none;color:#fff}
.fu.done b{text-decoration:line-through;color:var(--gray)}
.seg button.on{background:#fff;color:var(--navy);box-shadow:var(--shadow)}
/* voice */
.voice{text-align:center}
.recbtn{width:132px;height:132px;border-radius:50%;background:var(--red);color:#fff;display:inline-flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;font-weight:700;font-size:.8rem;box-shadow:0 8px 24px rgba(180,35,24,.35);margin:6px auto 0}
.recbtn.on{animation:pulse 1.4s ease-in-out infinite;background:var(--navy);box-shadow:0 8px 24px rgba(2,30,66,.35)}
@keyframes pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.05)}}
.rectime{font-size:1.4rem;font-weight:800;margin-top:10px;font-variant-numeric:tabular-nums}
.btn.full{width:100%}
details.tx{margin:10px 0;font-size:.82rem;color:var(--gray)}details.tx summary{cursor:pointer;font-weight:600}details.tx p{white-space:pre-wrap;line-height:1.5}details.tx audio{width:100%;margin-top:6px}
.lead-acts{display:flex;gap:6px;flex:none;flex-wrap:wrap;justify-content:flex-end}
/* prep */
.prep-head h2{margin:8px 0 4px;font-size:1.3rem}.prep-head p{margin:0;color:var(--navy);line-height:1.5}.prep-head .pill{margin-right:6px}
.prep ul{margin:0;padding-left:18px;line-height:1.55;font-size:.88rem}.prep li{margin-bottom:6px}.prep p{margin:0;line-height:1.55;font-size:.88rem}
.prep.pm{background:var(--pm-bg)}.prep.warn{background:var(--amber-bg)}
/* banner + switches */
.banner{display:flex;align-items:center;gap:12px;margin-bottom:16px;font-size:.84rem;line-height:1.45}.banner>svg{flex:none;color:var(--blue)}.banner>div{flex:1;min-width:0}.banner b{display:block;font-size:.9rem}
.kv.sw{align-items:center;cursor:pointer}.kv.sw input,.sw-inline input{width:20px;height:20px;accent-color:var(--blue)}
.sw-inline{display:flex;align-items:center;gap:8px;font-size:.8rem;text-align:right;max-width:60%}
/* admin */
.tbl-wrap{overflow-x:auto;margin:0 -16px;padding:0 16px}
.tbl{width:100%;border-collapse:collapse;font-size:.8rem;min-width:900px}
.tbl th{text-align:left;font-size:.68rem;letter-spacing:.06em;text-transform:uppercase;color:var(--gray);padding:8px 8px 8px 0;border-bottom:1px solid var(--line)}
.tbl td{padding:10px 8px 10px 0;border-bottom:1px solid var(--line);vertical-align:top}.tbl td small{display:block;color:var(--gray);font-size:.72rem}
.tbl tr.off td{opacity:.5}
.tbl td.acts{display:flex;gap:6px;flex-wrap:wrap}.tbl td.acts .btn{min-height:30px;padding:5px 9px;font-size:.72rem}
.out{background:#0F1B2D;color:#D6E2F2;border-radius:10px;padding:12px;font-size:.72rem;overflow:auto;max-height:320px;white-space:pre-wrap;word-break:break-word;margin:10px 0 0}
.qj{border-top:1px solid var(--line);padding:12px 0}.qh{display:flex;justify-content:space-between;align-items:center;gap:8px}
.btn[disabled]{opacity:.45;pointer-events:none}

/* print sheet of QR leave-behinds: 10 business cards per letter page */
.print-wrap{display:none}
@media print{
  body{background:#fff}
  .shell,.sheet-wrap,.toast,.tabbar,#boot,#signin{display:none!important}
  .print-wrap{display:block}
  @page{size:letter;margin:0.5in 0.75in}
  .print-grid{display:grid;grid-template-columns:3.5in 3.5in;grid-auto-rows:2in;gap:0}
  .pcard{border:1px dashed #bbb;padding:0.18in;display:flex;gap:0.15in;align-items:center;break-inside:avoid}
  .pcard img.qr{width:1.5in;height:1.5in}
  .pcard .t{font-family:Montserrat,sans-serif;color:#021E42}
  .pcard .t img{height:0.32in;display:block;margin-bottom:0.08in}
  .pcard .t b{font-size:11pt;display:block;line-height:1.2}
  .pcard .t small{font-size:8pt;color:#444;display:block;margin-top:4pt}
}
.kv b{min-width:0;overflow-wrap:anywhere;text-align:right}